Marcus Haynes serves as Director of Business Operations for Emergency Preparedness Services (EPS), supporting business strategy, operational coordination, and organizational growth. With nearly two decades of public safety experience with the City of Phoenix Fire Department, Marcus brings extensive knowledge in emergency response, hazardous materials, safety, and emergency management. Combining frontline experience with strategic thinking, he helps leaders identify risks, navigate complex challenges, and make informed decisions. His approach focuses on connecting people, processes, and priorities to strengthen organizational preparedness and operational readiness.

Credentials
Master of Arts, Global Security, Arizona State University
Bachelor of Science, Emergency Management, Northern Arizona University
Emergency Management Basic Academy, FEMA Emergency Management Institute

Certifications
Certified Emergency Paramedic | Certified Hazardous Materials Technician | Certified Health & Safety Officer | NFPA Fire Instructor I & II | OSHA 30 | HSEEP | ICS / NIMS Training | REP Core Concepts | Radiological Emergency Management | Radiation Detection and Response Training

Real-World Experience
City of Phoenix Fire Department | Firefighter | Paramedic | Hazardous Materials Technician | Phoenix Regional Hazmat Instructor | Health & Safety Officer | Maricopa Community Colleges Adjunct Faculty | U.S. Department of State, Bureau of Conflict & Stabilization Operations | EOC / MACC Support | Joint Hazards Assessment Team (JHAT) Team Lead